Trusted tech help for seniors, disabled adults, and families.
We hit the mark with care, connection, and technology.
HITS – Hire I.T. Specialist connects older adults, disabled adults, and caregivers with patient, vetted tech professionals for in-home and remote support. We focus on clear communication, fair pricing, and strong security so technology feels safe, not overwhelming.
How HITS Works
Tell us what you need
You tell us what you need help with (phone, tablet, computer, TV, Wi-Fi, scams, apps, and more).
Get matched
We match you with a background checked, patient I.T. specialist.
Choose time & see cost
You choose a time that works for you and see your visit cost upfront.
Get one-on-one help
You receive one-on-one help in your home or remotely, plus a clear receipt after each visit.
Problems HITS Solves
Stop missing out on technology. Use HITS to get the help you need, when you need it.
Device Setup
Phones, tablets, computers, smart TVs
Wi-Fi & Network
Router and printer issues
Account Recovery
Email and online accounts, password resets
Video Calls
Connect with family, friends, and doctors
Telehealth
Online appointments and portals
Safety & Security
Scam and fraud safety checks
File Organization
Organizing photos and files
App Training
Basic training on everyday apps and websites
Who HITS Is For
HITS serves everyone who needs patient, respectful tech support.
Seniors
Patient, one-on-one help tailored to your pace
Disabled Adults
Accessible, paced support that respects your needs
Caregivers
Peace of mind knowing your loved ones have tech support
Families
A trusted "tech person" you can call anytime
Communities & Partners
Support for organizations serving seniors and disabled adults
Trust & Safety
Background checked specialists
Simple, transparent pricing
No high-pressure sales or unnecessary upsells
Secure payment processing
Why HITS?
Secure, affordable, and tailored to older adults — delivered remotely by friendly, background‑checked specialists.
Safety First
100% remote support. We never access devices without permission.
Affordable
Membership options and a plan for every budget.
Here for You
Like a trusted friend, ready to help whenever you need it.
What our members say
They helped me return an online order — so easy!
— Florence
Patient, kind, and explained everything clearly.
— George
Feel confident using my phone and computer now.
— Savita
Get free resources and up‑to‑date tips
Join our newsletter to get the latest news and how‑tos.
We respect your privacy.